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What is a Unit?

A Unit is any individual physical or logical space you manage — a hotel room, apartment, office, parking spot, or storage locker. Units are the building blocks that reservations, rates, cleaning missions, and availability all attach to.

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Unit types and categories

Every unit has a type that defines its category of space, such as Standard Room or Studio Apartment. Types let you set default rates once for every unit of that type, share operational behaviour, and group units in reports. Units can also be grouped into categories for extra flexibility. A category carries its own rate overrides and its own booking model — a specific unit or a shared pool — and units can be added to it individually or in bulk by type.

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How do I create a unit?

1

Open Units

Go to the Units section in the sidebar.
2

Start a new unit

Click Create unit at the top right of the page. On a phone or tablet, use the round + button in the bottom-right corner instead.
3

Fill in the basics

Give the unit a name, choose a unit type, and set its capacity.
4

Save

Click Create. The unit is immediately available on the Calendar and for bookings.

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How do I edit a unit?

Click any unit card in the Units explorer to open its detail view. There you can change the name and identifier, capacity, unit type, category membership, rates, and — with the reservations add-on — bookable settings. Changes appear on every staff dashboard in real time.

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Which rate applies?

Rates follow a priority order, and the most specific level wins:
  1. Unit rate — set directly on the unit
  2. Category rate — inherited from the unit’s category
  3. Type rate — inherited from the unit’s type
If no rate is set anywhere, the effective rate is zero.
Set your standard price at the type level so new units are priced correctly the moment they are created. Use a category rate for a group priced differently, and reserve unit-level rates for genuine one-offs — the fewer overrides you keep, the easier a price change is later.

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What needs an add-on?

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Operational rules

Operational rules govern how a property behaves. They are managed from the Manage button on the Operational Rules card of a unit’s settings page, and cover four areas:
  • Inventory — Overbooking Mode (Strict prevents double bookings, Flexible allows them) and a Conflict Threshold, the occupancy level at which conflicts are flagged.
  • Payment — hide payment sections on reservations when payment is handled outside Kitospace.
  • Operations — switch missions and emergency notifications on or off, and choose an Assignment Strategy: First Match stops at the nearest parent unit with an assignee, Accumulation collects assignees all the way up.
  • Cleaning — enable housekeeping, pick Simple or Advanced tracking, and auto-link cleaning tasks to missions.
Operational rules are set once at the top-level unit of a property and inherit down to every unit beneath it. Child units do not keep their own copy — change a rule at the top and it applies to the whole property. On a child unit the page is read-only and shows an “Inherited from …” badge linking back to where the rules are managed.

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Check-in and check-out

Check-in and check-out times are set per unit, in the unit’s Check-in & Check-out settings section — not with the operational rules. A unit uses its own times if it has them, otherwise the nearest parent unit’s, otherwise the type defaults, and finally the system defaults of 15:00 and 11:00. The turnover buffer is the gap between them, and a per-unit bypass toggle allows back-to-back stays. See Check-in & Check-out for the full picture.
Check-in and check-out are an atomic pair: set both or clear both. Saving only one of the two is rejected. To go back to the inherited times, clear both fields.

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Organizing with hierarchy

Units nest parent-to-child — a building contains floors, a floor contains rooms. This is organizational only and does not change booking behaviour.