What is Kitospace?

Kitospace is the operational system for physical spaces. Whatever you rent out or look after — hotel rooms, holiday apartments, desks, storage boxes, berths — Kitospace holds the whole operation in one place: who is staying, which space they are in, what needs cleaning, and who on your team is handling it. The vocabulary is deliberately neutral so the same platform runs a hotel, a set of vacation rentals, or a co-working floor. A room or space is a unit. A booking is a reservation. A property is a workspace. Housekeeping work is cleaning, and a single cleaning or maintenance task is a mission. A visitor who stays with you is a guest.

Key concepts

Concept	What it means
Organization	Your company account — the top level that owns your billing, members, roles, and all of your workspaces.
Workspace	One property or operational site, with its own units, reservations, settings, and members.
Unit	An individual space you manage: a room, apartment, office, parking spot, or storage locker.
Reservation	A booking that connects one or more guests to one or more units for a date range.
Guest	A person staying with you, linked to the reservations they belong to.
Mission	A cleaning or maintenance task assigned to a unit and picked up by your staff.
Contact	A person who helps you run the operation — team members, co-hosts, and collaborators.

An Organization can hold many workspaces, and a workspace can hold many units. Almost everything you do day to day happens inside one workspace at a time — see Workspaces.

What are add-ons?

Kitospace is sold as a small core with capabilities layered on top. What you can see in the sidebar depends on which add-ons your Organization has.

Add-on	What it unlocks
Core	The base workspace: contacts, team chat, media library, timeline, and settings. Always included.
Reservations	Bookings, availability, the calendar, guests, guest chat, conflicts, rate plans, and analytics.
Cleaning	Missions — housekeeping and maintenance tasks, with assignment and completion tracking.
Kito AI Assistant	Ask about your properties by voice or chat and get answers grounded in your live data.

Further add-ons cover more specialised work, including Channel Manager for distributing your inventory to online travel agents, payment processing, and tourist-tax and guest-registration handling.

If a menu item you expected is missing, the add-on behind it probably isn’t active. Check with the person who manages your Organization’s plan in Billing.

Where everything lives

Units — the spaces themselves, with their types, inventory pools, and rate plans.
Reservations — bookings, their statuses, and the Calendar.
Guests — guest profiles and stay history.
Cleaning — missions for housekeeping and maintenance.
Communication — Team Chat for staff and Guest Chat for guests.
Booking Links — distributing your inventory and resolving conflicts.
Analytics — occupancy, revenue, and booking volume.
Settings — Organization-level and workspace-level configuration.
Kito AI Assistant — ask questions about your own data.

Common use cases

Running one property — a single workspace holds every unit, reservation, and cleaning task; the whole team works in the same place.
Running several properties — one workspace per property keeps availability, settings, and members apart, while billing and roles stay shared at the Organization level.
Splitting the work by role — front desk lives on the Calendar and Reservations, housekeeping lives in Cleaning, and managers watch Analytics.

Getting Started

Units

Reservations

Guests

Cleaning & Missions

Communication

Booking Links

Analytics

Settings

AI Assistant

What is Kitospace?