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What is Kito?

Kito AI is the assistant built into Kitospace. It answers questions about your own workspace — bookings, rooms, guests, housekeeping, and revenue — in plain language, and can take you straight to the page you need.

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How do I reach Kito?

Click the sparkles button in the top bar of any page. A panel opens along the right edge of the screen and stays there while you work; you can expand it to full width or close it at any time. There are two ways to ask, and both use the same assistant: The panel also keeps your Recent chats, so you can reopen an earlier conversation, and a New chat button to start fresh.

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What can I ask Kito?

Kito can filter units by occupied, available, clean, or still needing cleaning; look up the current and next booking for one unit; search reservations by date range, unit, guest name, or status; and compare this month, last month, or this year on revenue and booking volume.
Kito answers from live data. Every reply reflects the current state of your workspace at the moment you ask — if a booking was cancelled a minute ago, the answer already accounts for it.

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How do I get better answers?

Be specific. Name the unit (“Studio 2”, not “the small one”), name the guest, and include a date or date range (“this weekend”, “between 3 and 10 June”). A question with a name and a date usually returns an exact answer instead of a list.
Short, direct questions work better than long ones. If a result is longer than the panel can show, Kito offers a link to the full list on the matching page.

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What can Kito not do?

Kito answers about your own data only — it is not a general-knowledge chatbot, and it does not know about other organizations, other properties, or the world outside Kitospace. Kito reads and explains; it does not act. It will not create, edit, cancel, or delete reservations, units, guests, or cleaning tasks. Those changes stay in your hands on the relevant page — Kito can only take you there. Kito also knows which add-ons your organization has. It will not describe or recommend a feature your workspace does not include.

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How many questions can I ask?

Each organization has an allowance of 200 assistant queries per month. Chat and voice draw from the same pot — a spoken question costs the same as a typed one. The number left is shown under the message box as “queries remaining”. When the allowance runs out, the panel shows Monthly limit reached and the assistant pauses until the counter resets at the start of the next calendar month.
Kito is an add-on. If the sparkles button is not in your top bar, either your organization does not have the AI assistant add-on, or an administrator has switched the assistant off for this property in the property’s settings.

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Common use cases

  • Morning handover — “Who checks in today, and which rooms still need cleaning?” replaces two page visits.
  • Phone enquiry — a caller asks about availability; ask by voice while staying on the call.
  • Finding a person fast — search contacts by name instead of scrolling the contacts list.
  • Month-end check — compare revenue and occupancy for this month against last month.