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A booking link is a shareable web address that lets guests book specific units of yours directly. Each link covers the units you choose and, optionally, a date range — one link for a single apartment in June, another for the whole property. Find them under Marketing → Booking Links in the sidebar. Every link has its own page with the booking address, a downloadable QR code, a copy-to-clipboard shortcut and a share button. If your plan includes embedding, the same page gives you an embed block for your own website. Creating a link takes a name, one or more units, and the dates it should be bookable for. Everything can be edited afterwards by clicking the field.
Print the QR code for on-site use — reception, flyers, a sticker in the room — and use the copyable address for email and social posts. Both point at the same booking page.

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How do sales channels work?

Channels & Distribution is the other way inventory reaches guests: publishing your rooms and rates to external booking sites. The hub page covers channel connections (connect and disconnect the sites you sell on), connection health, and inventory pools (which units are sold together as one room type). Rates, availability, minimum stays, descriptions, photos and amenities are published from Kitospace to every connected channel. Edits made in a channel’s own extranet are not read back and get replaced the next time we publish. Bookings, changes and cancellations travel the other way — they always reach you here. Each unit has its own Channel sync switch. Turning it off tells connected channels the unit is sold out.

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What is calendar sync?

Calendar sync is per-unit iCal syncing, on the unit’s distribution page. It works in both directions: Imported dates are never re-exported in the outbound feed, so no loop can form. Calendar apps refresh subscriptions on their own schedule, typically every 8–24 hours.
Do not add an inbound feed for a platform that is already connected as a channel. Pointing both at one platform makes them overwrite each other, and the usual result is a double booking.

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What is a booking conflict?

A booking conflict is a collision: an external booking arrived for dates a unit is already committed to. The Conflicts page lists them, and the sidebar carries a badge with the number still unresolved. Opening a conflict shows the two bookings side by side — the external booking and your own reservation. You then choose one of: Most resolutions can be undone afterwards; the page says plainly when one cannot. Resolved conflicts stay readable as a record of the decision.
Conflict resolution is time-sensitive. Until you resolve it, two guests believe they have the same room for the same nights — and the longer it sits, the fewer free units are left to move anyone into. Treat the conflicts badge as work for today.

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Who can see these pages?

Booking links and channel connections need the permission to manage sales channels, plus a plan that includes reservations. Conflicts are visible to anyone who can read reservations — an overbooking has to be fixable by the person on shift, not just an administrator.

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Common use cases

  • Direct bookings — send a link to a returning guest so they book with you instead of through a booking site.
  • Seasonal promotion — create a link limited to a date range and share it for that season.
  • Owner-blocked dates — import an owner’s calendar so their stays block the unit automatically.
  • Overbooking triage — work the conflicts queue each morning, while units are still free to move guests into.